Also known as telepractice, cyberpsychology, telementalhealth, behavioral telehealth, and online or virtual therapy, web based counseling is providing a psychotherapy service that is not “in person” and is facilitated through the use of technology. Family Innovations uses a secure, encrypted web-based platform, with a ‘virtual office’ accessible only to the client and the therapist, and with the therapist ‘locking’ the virtual office when the client and therapist can view one another in the virtual office so as to ensure no other persons may enter. Web-based counseling is subject to all practice and ethical considerations discussed in this document and in the law, rules and regulations governing licensed practice in Minnesota and Wisconsin.
What You Should Know About Online Therapy
Possible limitations to web-based counseling include but are not limited to:
Any of these disadvantages may impact the delivery of services. Clients will be asked to provide off-line contact information such as a phone number in case of a technology breakdown or loss of internet connection. In cases of internet or technology failure, the session can NOT be continued via telephone, but will rather be rescheduled.
Benefits of Online Therapy
Advantages of web-based therapy include but are not limited to: high level of confidentiality due to the secure nature of web-based therapy, and the ability for clients to address mental health concerns as if in an office setting; the only difference is that the client and therapist are meeting in a ‘virtual office’ rather than a clinic office.
Today’s technology has really improved and meeting with you therapist can be much more convenient online.
We only have a few exceptions:
Lastly, we cannot see you virtually if an individual has these urgent mental health concerns:
Those who have who have these concerns should get help now:
For most people your insurance should cover online therapy, however, we encourage you contact your provider to verify that it is covered.
For our virtual or online therapy we use a HIPAA compliant platform called ZOOM that you can download to your computer or to your
smart phone (In the app store, it will be called ‘ZOOM cloud meeting’), or found on your computer at (https://zoom.us). This will allow for us to have secure therapy sessions virtually. Your therapist will assist you with a link to the secure platform at time of meeting.
No, none of your sessions will be recorded. Your privacy is very important to us.