New Online Payment and e-Statement Options

Written by Family Innovations on . Posted in General Info, News & Updates

Family Innovations is now partnering with Apex Information Technologies to help make payments easier and more convenient for our clients. Now, in addition to mailing or calling in a payment, clients have the option to use the MySecureBill payment option to pay their balances at any time of the day. Clients may also elect to sign up for e-statements if they would prefer not to receive paper statements through the mail.

We are grateful to our clients for their trust in meeting their counseling needs and hope these options will make their experience at Family Innovations even better. If you have any questions about our new online payment system or e-statement option, please call our billing department at 612-746-7340. To learn more about the MySecureBill option or to make a payment online, click here to take you to the Pay My Bill page.

New and Improved Website!

Written by Family Innovations on . Posted in General Info, News & Updates

We are excited to announce our brand-new and improved website, designed to be a more user-friendly way for people to learn more about our various counseling services and excellent staff. Included in the new site are a robust recommended resource library by topic, newly updated biographies and photos for our counseling staff, detailed information about what to expect in home based and office based counseling, a “Great Questions” FAQ page, and information on the various specialty services provided at Family Innovations. Coming soon: Online payments so our clients can pay their balances with just a few clicks!

We hope you enjoy our new website. If you see anything that isn’t working properly or have a request for content that would be helpful to include on the site in the future, please send us a note through our Ask a Question/Leave a Comment form. We value your feedback and help in making this site as useful and informative as it can be for those looking for information on quality counseling services in the Twin Cities, Alexandria, and western WI areas.